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Plugin Privacy Policy

Effective Date: February 15, 2024

  1. Data Collection and Storage
    We prioritize your privacy. Our plugin, Living Comments, resides on your WordPress website. Upon account creation, we collect essential information like your email, website domain, country, and website category for account administration and customer support.
  2. Newsletter Subscription
    During account registration, users may opt-in to receive our newsletters. These communications may contain promotional content or updates and are sent occasionally. Users reserve the right to opt out at any time through the 'unsubscribe' link provided in every newsletter.
  3. User Rights
    Under GDPR, you have the right to access, rectify, request deletion, restrict processing, and data portability of your personal data. To exercise these rights, please contact our Accounts department on our Contact page.
  4. Data Protection and Security
    We implement appropriate technical and organizational measures to ensure a high level of security for your personal data, in line with GDPR requirements.
  5. Breach Notification
    In the event of a data breach, we will notify the relevant supervisory authority within 72 hours and affected individuals without undue delay, in compliance with GDPR.
  6. Types of Data Processed
    Living Comments processes excerpts from your blog posts, as well as comments from your users, to generate new comments and replies on your WordPress blog.
  7. Third Party APIs and Data Retention
    Living Comments utilizes OpenAI's API for comment and reply generation. Data sent to OpenAI's API is retained for up to 30 days, unless longer retention is legally required. For service optimization, Living Comments maintains a brief log of this data. Additionally, flagged comments within the Comment History tab are temporarily recorded for our team to review. For more information on data practices, please consult the OpenAI API's Enterprise Policy.
  8. Payment Processing
    For payment transactions, we utilize PayPal as our third-party payment processor. We do not retain any of your credit card or PayPal account details. All sensitive payment information is managed and stored securely by PayPal. We do collect transaction-related identifiers for accounting, auditing, and troubleshooting, in accordance with applicable laws and regulations.
  9. Purpose of Data Processing
    The data is employed to improve your user experience and to facilitate the plugin's functionalities.
  10. Data Removal
    To permanently delete all stored data, please contact our Account department through the email provided on our Contact page.
  11. Changes to this Policy
    We reserve the right to revise this Privacy Policy. Continued use of Living Comments after any modifications signifies your acceptance of the revised terms.

For any inquiries or remarks concerning this Privacy Policy, please Contact us.

Website Privacy Policy

  1. Overview
    This policy pertains to the use of our website, which serves as a platform for visitors to download the Living Comments plugin and acquire information about it. No account creation is available on the website.
  2. Data Handling and Rate Limiting
    We collect and use personal information, such as email addresses, for account administration, customer support, and communication purposes. To ensure fair use and security in our newsletter subscriptions, we implement rate limiting measures. This involves temporarily processing and hashing users' IP addresses to prevent spam and abuse. It's important to note that these IP addresses are hashed and stored securely, underlining our commitment to privacy and data protection. The hashed data is exclusively used for maintaining the integrity of our systems and is not utilized for any other purposes. All personal and anonymized data is handled in strict compliance with data protection laws and is not shared with unauthorized parties.
  3. Email Hashing and Transmission for Ad Optimization
    We request your email only if your visit to our website is identified through an `fbclid` parameter, typically associated with clicking on our Facebook ads and posts. Upon providing your email, we hash it to enhance data security before transmitting it to Meta's Conversions API for advertising optimization purposes. This approach helps maintain the confidentiality and integrity of your personal information while allowing us to analyze and improve the effectiveness of our ad campaigns. Your email is securely stored on our servers, with stringent measures in place to protect your data.
  4. Newsletter Subscription
    Users can subscribe to our newsletter either during account registration within the plugin. Our newsletters provide updates, promotional content, and other information related to our products and services. Subscription is completely voluntary, and users can opt out at any time. Every newsletter includes an 'unsubscribe' link, allowing users to easily withdraw their consent and stop receiving our communications. We are committed to respecting users' privacy and preferences regarding contact and communication.
  5. User Rights and Data Management
    Users have the right to access, rectify, delete, or object to the processing of their data collected by our website. For any requests related to data management, please contact us through the details provided in our Contact page.
  6. Data Protection Contact
    For all matters related to data protection and GDPR compliance, please contact our Accounts Department on our Contact page.
  7. Policy Updates
    We reserve the right to modify this Website Privacy Policy at any time. Continued use of the website after any updates constitutes acceptance of the amended policy. Users will be notified of significant changes through our website or via email.

For further questions or comments regarding this Website Privacy Policy, please Contact us.

Transform Your Blog From Ghost Town to Lively Town Square!

With industry-leading AI at the helm, Living Comments generates engaging discussions around your blog topics that your audience will want to be part of. Transform your comments section today!

Account Overview
Comment Reply
User Management
Comment History

Comment Moderation

Our built-in safeguard proactively filters out inappropriate content before it reaches your doorstep, fostering a more secure and high-quality community interaction.

Guests / Dummy Users

Boost engagement with our Guests/Dummy Users feature. Easily manage names and dummy accounts for a more personal touch, or let us auto-generate names.

Your Feedback Matters

Unhappy with a comment? Click the sad face button to report it and we'll review it promptly. Your feedback helps us improve our service for everyone.

🤔 Not convinced? Compare the Top AI Comment Generators for WordPress!

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